incentaHEALTH Smart Scale User Manual

User Manual

  • Please consult the full user manual below for complete details on how to use the incentaHEALTH Smart Scale:


  • Please use the on-screen keyboard to enter your USERNAME and PASSWORD. Please touch the green CONTINUE button on each screen to continue.

Canceling the weigh in

    • On most screens, you can simply press the red QUIT button to quit the weigh in process.


  • If you leave the station, the system will automatically reset after 60 seconds of inactivity.


  • It is recommended that you remove your shoes and any heavy coats or jackets prior to stepping on the scale.


    • Please use your home or work email address to join the program.


  • If you don’t have an email address, we suggest that you set up a free email account with Google ( or Yahoo ( from any computer connected to the Internet. Once you set up your free email account, you may join online using your new email address.

Other Questions

  • For assistance with other issues, please contact incentaHEALTH:
    • Phone: 1 (800) 694-0352
    • Email: [email protected]
    • Online:
    • Fax: (303) 484-2019
    • By mail:
      4600 S. Ulster Street, Suite 850
      Denver, CO 80237

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incentaHEALTH HEALTHspot® Weigh Station © 2003-2017 All Rights Reserved. US Patent No. 7,541,547